Hello,
my gf is having trouble with her computer. She is working with Adobe Photoshop on daily basis. Here are some specs of it:
CPU: AMD FX 8350 X8, 4 GHz
MOBO: Gigabyte 6A - 990XA - UD3
RAM: Unknown 1600 CL9 Series 2x 4GB (userBenchmark)
GPU: AMD GD 7850
HDD: Seageate Barraccuda 72000.14 1TB
SSD: Kingston SSDNow V300 60GB
PSU: Corsair CX600
OS: Windows 10 64 bit
From some time she was getting like bluescreen per 10 minutes. We called some IT technician, he helped with cleaning processor, which was overheating due to dust, which was covering it, - that helped for the bluescreens. Also he installed latest sound card drivers.
Also he suggested that we should replace PSU, we also get to this after checking Event Viewer. He mentioned cooling change as well. Yesterday we bought bequiet! Pure Power 9 600W to change Corsair PSU. As I mentioned blue screens stopped but now the computer is turning off sometimes without any warning - it also happend sometimes before changing PSU and after processor cleaning. I think that this is still due to processor, which overheats.
After changing PSU we run some test with 3D render in Adobe and temperature of processor was max at 64 degrees of Celsius. But what is strange - when computer was asleep and it wakes up with only Photoshop being in background and Chrome in use suddenly the temperature went as high as 77 degrees and computer went off. What could be an issue causing this? I have runed WhoCrashed for dump analysis but it have not found any dumps.
I myself had laptop where I updated OS to Win10 from Win7 and it was imedietaly overheating and turning off itself, downgrade helped due to processor which was too old for this OSD. However in this situation my gf is using Win10 for about 7-8 months.
I attach screen from eventViewer, 7:05 is computer turning off:
my gf is having trouble with her computer. She is working with Adobe Photoshop on daily basis. Here are some specs of it:
CPU: AMD FX 8350 X8, 4 GHz
MOBO: Gigabyte 6A - 990XA - UD3
RAM: Unknown 1600 CL9 Series 2x 4GB (userBenchmark)
GPU: AMD GD 7850
HDD: Seageate Barraccuda 72000.14 1TB
SSD: Kingston SSDNow V300 60GB
PSU: Corsair CX600
OS: Windows 10 64 bit
From some time she was getting like bluescreen per 10 minutes. We called some IT technician, he helped with cleaning processor, which was overheating due to dust, which was covering it, - that helped for the bluescreens. Also he installed latest sound card drivers.
Also he suggested that we should replace PSU, we also get to this after checking Event Viewer. He mentioned cooling change as well. Yesterday we bought bequiet! Pure Power 9 600W to change Corsair PSU. As I mentioned blue screens stopped but now the computer is turning off sometimes without any warning - it also happend sometimes before changing PSU and after processor cleaning. I think that this is still due to processor, which overheats.
After changing PSU we run some test with 3D render in Adobe and temperature of processor was max at 64 degrees of Celsius. But what is strange - when computer was asleep and it wakes up with only Photoshop being in background and Chrome in use suddenly the temperature went as high as 77 degrees and computer went off. What could be an issue causing this? I have runed WhoCrashed for dump analysis but it have not found any dumps.
I myself had laptop where I updated OS to Win10 from Win7 and it was imedietaly overheating and turning off itself, downgrade helped due to processor which was too old for this OSD. However in this situation my gf is using Win10 for about 7-8 months.
I attach screen from eventViewer, 7:05 is computer turning off:
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