Kernel Security Failure (Win 10) reboot

Jack Warden

Reputable
Mar 26, 2015
110
0
4,710
So, I built my grandparents a computer and they upgraded to windows 10. now they keep getting the error message "Kernel Security Check Failure" then the computer reboots. I was told I should upgrade drivers as since it is a custom computer it can't do it itself during the upgrade. Is this the right thing to do. I also helped them download their motherboard drivers and it comes in an all in one package from AsRock. I can only do this over facetime which is hard because they aren't the best with tech. They run setup and it installs AMD catalyst then finish's install which doesn't make sense as the download package is 550MB large. Any help? :??:

PCPartPicker part list / Price breakdown by merchant

CPU: AMD FX-6300 3.5GHz 6-Core Processor ($148.08 @ Vuugo)
Motherboard: ASRock 970M PRO3 Micro ATX AM3+/AM3 Motherboard ($97.62 @ Newegg Canada)
Memory: Kingston HyperX Fury Black 8GB (2 x 4GB) DDR3-1866 Memory ($65.52 @ DirectCanada)
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive ($77.68 @ Vuugo)
Video Card: Gigabyte Radeon R7 240 2GB Video Card ($113.56 @ Vuugo)
Power Supply: Cooler Master 650W 80+ Bronze Certified Semi-Modular ATX Power Supply ($92.98 @ NCIX)
Wireless Network Adapter: Asus PCE-N15 802.11b/g/n PCI-Express x1 Wi-Fi Adapter ($41.79 @ NCIX)
Case Fan: Cooler Master R4-C2R-20AC-GP 69.0 CFM 120mm Fan ($7.61 @ DirectCanada)
Case Fan: Cooler Master R4-C2R-20AC-GP 69.0 CFM 120mm Fan ($7.61 @ DirectCanada)
Total: $652.45
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2016-01-18 20:31 EST-0500