Keyboard and mouse both are not working

Sep 16, 2018
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Today i started my Dell laptop having windows 8.1 and then i found keyboard and mouse of my laptop is freeze, due to this i can't even turn on my laptop.
Please tell me how do i fix this issue?

 
Solution
Hopefully, you'll have a friend who can lend you a keyboard and mouse to gain access to your system and find out what's wrong with it. Once you're in, go to Control Panel>Device Manager and see if the keyboard has the right driver.