Keyboard and mouse not detecting

[kakesh.nayka]

Hi All

Can you please help me fix the issue of keyboard and mouse not detecting after windows login screen appear but while working in BIOS it's working fine. And I try to format my system keyboard also not working.

 

[popatim]

That usually means that Windows does not have the driver installed for the USB controller that they are connected to.
If you have usb2 ports, try connecting to them and then you can install the motherbd drivers.