keyboard and mouse not working

jad6198

Distinguished
Aug 20, 2011
17
0
18,520
I built new pc. when i start it goes to start up repair or start windows normally. problem is that key board and mouse not working beyound this point. will let me choose either or but keyboard not working after that. every thing new except the 2 hard drives and they both worked before.
please help. im stumped.
 
Solution
i fixed this by making a usd scandisc as bootable and downloading windows 10 pro upgrade to this and installed on old hard drives. i also used my old windows key to activate. i do not like windows 10 but nothing else i could do. asrock motherboard is not compatible with windows 7 due to no drivers for my mouse and keyboard. if this would of allowed me to use my mouse and keyboard i may been able to find drivers. wish i could go back to windows 7.

jad6198

Distinguished
Aug 20, 2011
17
0
18,520
i fixed this by making a usd scandisc as bootable and downloading windows 10 pro upgrade to this and installed on old hard drives. i also used my old windows key to activate. i do not like windows 10 but nothing else i could do. asrock motherboard is not compatible with windows 7 due to no drivers for my mouse and keyboard. if this would of allowed me to use my mouse and keyboard i may been able to find drivers. wish i could go back to windows 7.
 
Solution