Question Keyboard and mouse stopped working, code 19 and code 10

Feb 17, 2020
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I recently installed Windows 10 on my laptop using a new hard drive, I have an Acer aspire V3 571. everything seemed to be working ok but after I shut down my computer a few times the keyboard and mouse stopped working I looked in the device manager and it says code 10 for the mouse and code 19 for the keyboard, they both work in BIOS and the Windows 10 recovery mode.

I've tried updating drivers and uninstalling them but nothing is working I've read that it may be something to do with the registry, could anyone help?
 

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