Keyboard and track pad not working

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girtha1134

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Sep 25, 2009
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I am trying to fix a friends laptop. It's a Dell XPS 15" laptop. It asks for administrator password as soon as the system boots. I enter the password and then Windows Vista starts to load but when it gets to the log on screen the keyboard and the trackpad do not work. So i cant enter the password to get into windows and the only thing you can do is hold down the power button until it shuts off.

Anyone have any ideas

Thanks in advance
 
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