Question Keyboard Issues with new motherboard?

Mar 8, 2025
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So I'm having an issue and it's driving me nuts and I'm looking for some advice.

The problem is that my keyboard keeps disconnecting and randomly connecting, it's very quick, like a second or two. Also keys will randomly quit working and seem to be mapped to other functions. I thought it was my old keyboard (Steelseries Merc Stealth, whose drivers are no longer supported), I swapped it out for an amazon basics I had the cupboard, and eventually bought a new Razer Black Widow V4 Pro. The problem is still happening, and it's not immediate it usually takes a few hours before the issues start presenting themselves.

This was never an issue before, and to be honest I'm not sure if it started when I upgraded to Windows 11 or not. I didn't really pay attention, b/c I ended up needing and new motherboard and case, shortly after. So I rebuilt the pc with a new motherboard, an ASUS ROG STRIX Z790-E GAMING WIFI, the old motherboard had some of the DIMM slots break it was an ASUS ROG STRIX Z790-H GAMING WIFI.

I've been all through the pc with all sorts of tools, checking for malware, viruses they all come back clean. I've moved the usb to different ports on the pc, and it still happens. It will happen with the Razer Tarterus V2 gamepad that I have, the Razer Naga Trinity mouse will start acting up. I've tried a million different things it feels like from support forums. I should also add that I've made sure the BIOS is up to date and the drivers are all up to date. One did say it may be a hardware issue with the new motherboard. So I thought I would ask here and see if anyone else has had a similar issue.

Thanks,
 
Welcome to the forums, newcomer!

Did you reinstall the OS after the motherboard swap?

This was never an issue before, and to be honest I'm not sure if it started when I upgraded to Windows 11 or not.
You mean upgrading to Windows 11 using the internal upgrade path?


When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
 
Welcome to the forums, newcomer!

Did you reinstall the OS after the motherboard swap?

This was never an issue before, and to be honest I'm not sure if it started when I upgraded to Windows 11 or not.
You mean upgrading to Windows 11 using the internal upgrade path?


When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
If I understand correctly Windows 10 upgraded to 11 via the update that was pushed out by Microsoft.

I thought I was going to have to reinstall the OS like I have done every time in the past, but this time everything just booted up just fine and was working, so I didn't reinstall.

CPU: Intel (R) Core (TM) i7-14700k
CPU cooler: NZXT Kraken 240mm Liquid Cooler
Motherboard: ASUS ROG STRIlX Z790-E (BIOS ver 2801)
Ram: 64GB
SSD/HDD: Samsung 870 EVO 4TB, WD Black 6 TB 7200 RPM sata 6gb/s 256 MB cache
GPU: AMD Radeon RX 6700 XT
PSU: CORSAIR - RMx Series RM1000x 80 PLUS Gold (1 year old)
Chassis: NZXT H9 ATX mid tower case w/ dual chamber
OS: Window 11
Monitor: Acer Nitro VG270 27", Acer GN276 HL 27", Acer X233H 23"

Thanks,
 
If I understand correctly Windows 10 upgraded to 11 via the update that was pushed out by Microsoft.
You should reinstall the OS after your upgrade path was successful, to rule out any internal upgrade corruptions in the OS.

I thought I was going to have to reinstall the OS like I have done every time in the past, but this time everything just booted up just fine and was working, so I didn't reinstall.
Yeah, reinstall the OS. Recreate the bootable USB installer for your OS, then install the OS in offline mode. While in offline mode, install all necessary driers with the latest versions in an elevated command, i.e, Right click installer>Run as Administrator. Yes that means you will need to download the latest drivers now, have them on a thumb drive for use later.