Keyboard Keeps Disconnecting

LighterNeedsHelp

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Nov 4, 2015
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4,530
Hi guys, recently my keyboard keeps disconnecting whenever windows freezes for a couple of seconds. It freezes, then about 3 seconds in you hear the disconnect sound, then my keyboard isn't able to do anything (but it is powered on 24/7 (backlight)) and it reconnects after around 10 seconds and then everything is fine. I know maybe windows freezing is a problem? But I got used to it and really can't figure out what is wrong other than my hard drives being very old. I just want to say that it freezes for a second, then keyboard disconnects but my mouse is completely fine, and then after 10 seconds it connects. This usually happens during intense gaming where my pc has to work hard.

Specs: http://speccy.piriform.com/results/oVhCXttaJUs5HvOu5hrH3Gj

PSU: 500 Watt EVGA
GPU: EVGA 750 Ti
CPU: i5-6500
Ram: 8 gb
Motherboard: Gigabye B150M-D3H

I've already tried uninstalling the keyboard in device manager, then plugging it back in but still does it. And the keyboard is plugged into a USB 2.0 port not USB 3.0 so there's no in-compatibility there. Any help will be greatly appreciated :)
Thanks
 
Solution


If the keyboard is not an issue, check the event log in the system for the times it freezes. Maybe the USB driver is crashing.

LighterNeedsHelp

Reputable
Nov 4, 2015
45
0
4,530
It's not the keyboard, its the software or something with my computer. I've tested it on another system and it works but the keyboard works almost 99% of the time except for when I freeze during video games, then it disconnects and reconnects.
 


If the keyboard is not an issue, check the event log in the system for the times it freezes. Maybe the USB driver is crashing.
 
Solution