Keyboard key arrived broken, can I fix it?

[ruki.deathvoice]

Hello

I ordered a Cougar Vantar keyboard (didn't want a mechanical one ans this one is like my laptop keyboard that I love to death).

It arrived with three keys fallen off, however I managed to get two of them back one, they just got loose. The third key however won't go back on. The two clips and the little gummy thing are fine, the key just can't hold onto the mechanism. On its bottom side are two "feet" broken. The upper row is fine, the lower one is completely missing.

Now I want to know if there's any way of fixing it. I already asked Cougar to send me a spare key and am waiting for response.

Image for clarification: https://imgur.com/a/4evy7

Sorry for my bad wording. Don't know how to describe it better. Thanks for your help!

 

[jaslion]

Hello

I ordered a Cougar Vantar keyboard (didn't want a mechanical one ans this one is like my laptop keyboard that I love to death).

It arrived with three keys fallen off, however I managed to get two of them back one, they just got loose. The third key however won't go back on. The two clips and the little gummy thing are fine, the key just can't hold onto the mechanism. On its bottom side are two "feet" broken. The upper row is fine, the lower one is completely missing.

Now I want to know if there's any way of fixing it. I already asked Cougar to send me a spare key and am waiting for response.

Image for clarification: https://imgur.com/a/4evy7

Sorry for my bad wording. Don't know how to describe it better. Thanks for your help!

Thats broken. They need to honor their warranty and give you a working model when you return it.

 

[ruki.deathvoice]

I can contact amazon and let them change it. No need to claim warranty, that'll take longer.

Just wanted to make sure I can't fix it my myself. Thanks though