Question Keyboard lost partial functionality

Aug 14, 2019
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Please Help. I installed a wireless mouse in my ACER windows 7 laptop and now have lost about ten of the letters.
 
Aug 14, 2019
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I have done the driver updates, uninstalled and reinstalled ,don't know where to go next . none functioning keys are eryklzvb. Everything else is ok
 
Aug 14, 2019
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system restore will not run. turned off all protection ,ie antivirus safe files,privacy. says does not have access to some file.
 

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