Question Keyboard not working on login page

[SmashedPotato86]

I have just updated my 1660 super drivers on windows 10. now the keyboard and on-screen keyboard will not work and I can't get past the login page. I have tested multiple keyboards but none work. Only the number are working. Is there a fix?

 

[Lutfij]

Welcome to the forums, newcomer!

We're going to need a little more information. Please parse the specs to your build like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:

Please include the age of the PSU apart from it's make and model. As for the OS, mention the version(not edition) of the OS at the time of writing. Since the issue cropped up after a GPU driver update, might want to see if you can get into BIOS and use your keyboard there. Make and model of your keyboard used? Does the issue also crop up with other peripherals(like the mouse)?

 

[SmashedPotato86]

Welcome to the forums, newcomer!

We're going to need a little more information. Please parse the specs to your build like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:

Please include the age of the PSU apart from it's make and model. As for the OS, mention the version(not edition) of the OS at the time of writing. Since the issue cropped up after a GPU driver update, might want to see if you can get into BIOS and use your keyboard there. Make and model of your keyboard used? Does the issue also crop up with other peripherals(like the mouse)?

the problem is only affecting the keyboard and the keyboard works in the bios