Kingston HyperX 3K won't boot

[Bromeh]

Hi everyone,
Me and my friend bought new laptops a few weeks ago. Because I found mine a bit slow I bought a Kingston HyperX 3k 120gb ssd. Everything was fine at the beginning. My friend also bought one, but from a different store and everything was fine too. But a week after, both our laptopz started showing some problems, on the same day. Windows would start booting then shut down. Then you would have to boot it again to finally boot into Windows, and it was considerably slow. It would do that everytime you'd turn on the computer on. Now, my friends computer wont boot at all while mime is still fine. Reason is, i leave my computer on most of the time and almost never turn it off. Has someone experienced this and could help us ? We bought them at different shops, so it cant be a drive malfuncionning, unless were very unlucky.
Thanks for your help

 

[kingstonhq]

Hello, I'm Jewel with Kingston Technical Support and would like to offer our assistance. We have a firmware update a available for the drive, that is recommended for anyone experiencing issues with the drive. Located here: http://www.kingston.com/us/support/technical/downloads?product=SH103S3&filename=SH103S3_526_Win . Depending on the current firmware version of the drive's you both received this may resolve the issues being experienced as listed in the FW Release notes (http://media.kingston.com/support/downloads/SH103_526ABBF0_RN_040914.pdf). If this does not resolve the issue, we can further investigate the problem and/or replace the drive under it's three year warranty. Please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.