Kingston Hyperx Fury compatibility?

[RohitS]

Hi Guys,

I have bought a Kingston HyperX Fury 8GB Stick and ASRock B85m Mobo but they are not working together? I need you guys to help me out with their compatibility?

I am not sure whether they are compatible or not, I have asked this question to a guy here at Tom's hardware and have bought it on his advice but now, after purchasing the RAM, its not working. I have just checked the Kingston's website and my chipset is not listed under the compatible chipsets. Can you please clear this out? Whether it is compatible? What should I do now? 🙁

 

[faalin]

what are the exact model of ram stick you have?

 

[kingstonhq]

Hi, I'm Jewel with Kingston Technical Support. The HyperX Fury memory is compatible with Intel 8-series chipsets and specifically your motherboard. It's rare but possible you received a faulty module. We can replace it under it's lifetime warranty. Please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.

 

[RohitS]

Hi, I'm Jewel with Kingston Technical Support. The HyperX Fury memory is compatible with Intel 8-series chipsets and specifically your motherboard. It's rare but possible you received a faulty module. We can replace it under it's lifetime warranty. Please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.

Are you sure about this? Because I was surfing your website and I found the compatibility under features. They have not listed my motherboard there. Please find the link below:

RAM: http://www.kingston.com/en/hyperx/memory/fury

This is my mobo: http://www.asrock.com/mb/Intel/B85M/

I am pretty unsure whether my motherboard is compatible or not. Please check and revert asap.

Note: I have purchased the blue one.

 

[RohitS]

what are the exact model of ram stick you have?

this is the one...and the irony is I have already bought it..its not working 🙁
either it is faulty or it is not compatible

http://www.flipkart.com/kingston-hyperx-fury-memory-ddr3-8-gb-pc-ram-hx318c10f-8/p/itmdzmf7zf2q7tkf?pid=RAMDYWQZHWX5UGUW&otracker=from-search&srno=t_4&query=ram&ref=dbb5477f-875a-47cf-86f2-a8930fe40f7a

I believe it is not compatible....as listed on kingston and ASRock webpages

 

[kingstonhq]

I am sure it is compatible. We can not list every single chipset in existence in a brief product description. The HyperX Fury memory was released after your motherboard was made so it would not have been available for AsRock to test for their QVL. If you look up your motherboard on our website we do list HyperX Fury memory as compatible:
http://www.kingston.com/us/memory/search/Default.aspx?DeviceType=7&Mfr=ASR&Line=Motherboard&Model=84463&Description=Kingston_ValueRam_Memory_HyperX_Memory_for_ASR_Motherboard_ASRock_-_Motherboard_B85M
Since the memory is not working it would be best to contact us to we can troubleshoot with you.