Question Kingston NV1 NVMe not detected by Z390 Gaming X

[OwlPlayIt]

Hey guys,
I just installed my new NVM3 SSD (Kingston NV1 2TB, NVMe, M.2) and it is not being detected by the motherboard. BIOS says "No NVM3 device detected" in advanced mode and N/A in easy mode. Windows 10 Disk management does not detect it either, same with Device manager.

Specs:
Z390 Gaming X (rev 1.1)
BIOS version: F10
i9 9900k
2x HDDs
1x SATA SSD
Corsair Vengeance LPX 16GB (2x8GB) DIMM, DDR4, 2666MHz, CL16, 1.2V, XMP 2.0
Corsair CV Series™ CV650, 80 PLUS® Bronze, 650W

Things I've tried so far:
Reinstalling the SSD
Updating BIOS
Reinstalling the SSD
Disabling/enabling CSM
Disabling/enabling Secure Boot
Disconnecting other HDDs / SSD

There is always the possibility of faulty hardware, but I want to make sure I covered everything software before thinking of returning it.
Any help will be appreciated, thank you.

 

[SkyNetRising]

my new NVM3 SSD (Kingston NV1 2TB, NVMe, M.2) and it is not being detected by the motherboard. BIOS says "No NVM3 device detected" in advanced mode and N/A in easy mode.
Windows 10 Disk management does not detect it either, same with Device manager.

Did you try both M.2 slots on motherboard?

 

[OwlPlayIt]

Did you try both M.2 slots on motherboard?

Yes, same thing happens (nothing).

 

[SkyNetRising]

Then ... bad drive or some compatibility problem with your motherboard model.