I wonder if you can help. I've just bought the above camera. I was in the process of installing the software (automatically downloaded when I plugged in cable) and I turned the camera off on the power button as I wasn't sure it was working! I therefore interrupted the software download and now I can't access the software. I tried downloading some software via PC World website but to no avail. I have a memory card but my card reader doesn't work on my computer. This leaves the Share app/button but this doesn't seem to work either. I would prefer to be able to use the cable to download directly onto my computer. Are you able to assist? I have (very) limited computer knowledge. Thank you