LAN connection dies when connect laptop wirelessly

[creature]

I have a desktop that is wired to the router directly. There are two cell phones in the house that connect through wireless and a laptop that connects through wireless. I have verizon FIOS connected straight to a netgear WGR614 v6 router. The router has its most up to date firmware.

Both cell phones and the desktop connect fine and can use them simultaneously. Speed tests show good speed to each as well. Now, when we connect our MacBook Air, the wireless on the cell phones and the LAN to the desktop no longer have internet connectivity.cell phones are both iphones. All i have to do is unplug the power to the router for a couple minutes and then plug it back in and the cell phones and desktop are back in business again (until the Mac connects again).

Do you guys think this is a function of the router or the Mac Air? What else could it be?

 

[USAFRet]

Verizon FiOS, talking directly to the netgear WGR614.

Specifically, what is the netgear connected to? The Verizon ActionTec router thing, or directly to the ONT

 

[creature]

Verizon FiOS, talking directly to the netgear WGR614.

Specifically, what is the netgear connected to? The Verizon ActionTec router thing, or directly to the ONT

ONT. the fiber optic comes into the house, goes into their box and I run an Ethernet cable from it to the router. They wanted me to use a coax cable to their router/modem combo unit but I chose to go straight to Ethernet.

 

[USAFRet]

Verizon FiOS, talking directly to the netgear WGR614.

Specifically, what is the netgear connected to? The Verizon ActionTec router thing, or directly to the ONT

ONT. the fiber optic comes into the house, goes into their box and I run an Ethernet cable from it to the router. They wanted me to use a coax cable to their router/modem combo unit but I chose to go straight to Ethernet.

Is the ONT set up to deliver ethernet directly to that router? It does not do that by default.
Did it ever work? Or has it been this way since you first got connected?

 

[USAFRet]

"their box"...which 'their box' ?

 

[USAFRet]

What I'm asking is...what do the wireless devices connect to when the netgear is not connected? What box is that?

 

[creature]

Verizon FiOS, talking directly to the netgear WGR614.

Specifically, what is the netgear connected to? The Verizon ActionTec router thing, or directly to the ONT

ONT. the fiber optic comes into the house, goes into their box and I run an Ethernet cable from it to the router. They wanted me to use a coax cable to their router/modem combo unit but I chose to go straight to Ethernet.

Is the ONT set up to deliver ethernet directly to that router? It does not do that by default.
Did it ever work? Or has it been this way since you first got connected?

Yes it works. I called and had it switch. Using it to write these responses. The issue is when we connect the laptop, the internet to the desktop and cell phones dies.