Ok so, about 2-3 years ago I bought a CyberPower Xplorer X7-9750 laptop, partially customized, and up until recently the computer has been running fine. However, recently a small problem has begun to pop up. Whenever I unplug the laptop, it seems to run fine for a while but randomly it will overheat extremely badly (180+ degrees Fahrenheit) and instantly shut off without warning. This never happens when the laptop is plugged in, never happens at any set interval, and the battery always still has a charge on it by the time the laptop cools down enough to turn back on. Another thing is, that whenever the laptop is unplugged and off, both the lights are on for battery active and battery charging. This also happens with my spare battery, which is only about 6 months old and has only been through 2 full charge cycles so far, has never been used otherwise and kept in perfect condition. Any ideas as to what could be going on?
Update:
I've uninstalled the Microsoft ACPI Compliant Control Method Battery and let it re-install, now when I unplug the computer it continues to say its plugged in and charging.. At least it hasn't shut down randomly just yet but this is all sorts of weird going on. Can anyone understand whats going on?
Update:
I've uninstalled the Microsoft ACPI Compliant Control Method Battery and let it re-install, now when I unplug the computer it continues to say its plugged in and charging.. At least it hasn't shut down randomly just yet but this is all sorts of weird going on. Can anyone understand whats going on?