Question Laptop BSOD while playing World of Warcraft

Aug 13, 2022
6
0
10
0
Hello to you all who read this and offer to help. Let me start off by explaining I will post the link of the previous help I have received which will show you the many steps already taken several times over, hopefully to mark off a few steps from the list of issues that could be causing this BSOD that keeps happening. =p

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/laptop-crashing-while-playing-world-of-warcraft/8505f009-1d6d-47e1-92ba-92c65e47481f?messageId=5571c299-9bb6-4cf3-9371-55a255814d87&page=1

In this link you will also see at the very top the two previous links of help I also reached out for as well as many screen shots of steps I have taken and the results I have gotten. Despite all my best efforts and the great help I have been given, I am still fighting to correct this issue.

Here is the link to my MINIDUMP one drive uploaded folder:
https://1drv.ms/u/s!AuczVRdYBIp5j3fvrlcV1fYFQs6k?e=kEnCs1

I have uninstalled the Nvidia graphics card from the laptop twice, reinstalled it with the drivers directly downloaded from the Nvidia official website and updated my OS (Windows 10 home edition) and even checked for any updates to the bios, searched website after website and tried dozens of other various tricks including but not limited to uninstalling and reinstalling WoW fully, the addons I use for WoW, uninstalled the addons I use for WoW and did a 'clean boot" by going into MSConfig and shutting off everything NOT a windows app in the services tab and then disabling everything in the startup tab. I even went and checked the memory of the laptop and was shown it to be fully working 100% fine.

The issue is: while playing World of Warcraft (WoW) things will be going fine and then suddenly the laptop will lock up/freeze/become unresponsive and seconds after that happens the laptop throws out the BSOD to me and then restarts. Doesn't matter which character I am on or what part of the game I am in or anything. I have been in the login screen for WoW and got the BSOD or even in the Character selection screen and got the BSOD and then when I finally get to log into the game fully and play, sometimes its instant that I get the BSOD or it could be hours into playing before I get the BSOD, but it eventually does happen.

I am at a loss as to the cause or the reason. This has been going on for about three months now and I really NEED to figure out a way to fix this. I am BEGGING for help here. Legit begging. You can't see it but I am on my hands and knees with my head bowed down forehead to the floor asking for one of you super smart tech types to help me find a solution that does not include a full wipe of the entire system. Please. Help me Obi-Wan, you are my only hope!!!!
 

Tac 25

Notable
Jul 25, 2021
797
180
1,090
8
this is probably to be used only as a last resort, since it's not safe to turn off. Have you tried turning off your antivirus while gaming?

also in msconfig, in "Services", make sure "background intelligent transfer" is unchecked. This thing in my experience, can mess with online gaming.
 
Aug 13, 2022
6
0
10
0
this is probably to be used only as a last resort, since it's not safe to turn off. Have you tried turning off your antivirus while gaming?

also in msconfig, in "Services", make sure "background intelligent transfer" is unchecked. This thing in my experience, can mess with online gaming.
I will give that a try, I had not had issues with the Defender/Anti Virus before, but at this stage I will try anything lol
 
Aug 13, 2022
6
0
10
0
this is probably to be used only as a last resort, since it's not safe to turn off. Have you tried turning off your antivirus while gaming?

also in msconfig, in "Services", make sure "background intelligent transfer" is unchecked. This thing in my experience, can mess with online gaming.
No luck, still getting BSODs. I am beginning to think this is a hardware issue now.
 

Tac 25

Notable
Jul 25, 2021
797
180
1,090
8
sorry to hear it did not work. Searched a bit on google, and it seems this game is notoriuos for Bsod.
I don't really play WoW, so could not help you further. Looking at the links you posted though, it seems you have received some help from a WoW forum. Goodluck then, I hope you could find the cause of the problem.

if your pc goes bsod with WoW only, and not with other games.. have you checked if your laptop meets the minimum requirements to run the game properly?
 
Aug 13, 2022
6
0
10
0
sorry to hear it did not work. Searched a bit on google, and it seems this game is notoriuos for Bsod.
I don't really play WoW, so could not help you further. Looking at the links you posted though, it seems you have received some help from a WoW forum. Goodluck then, I hope you could find the cause of the problem.

if your pc goes bsod with WoW only, and not with other games.. have you checked if your laptop meets the minimum requirements to run the game properly?
Is there any way to get the admins to see this post and/or a way to garner more attention to it on the forums that I am not seeing?
 

ASK THE COMMUNITY