After replacing laptop screen (XPS 13 9370), the camera stopped working. "Camera" is not even found under "device manager." Can this be fixed through software or is it hardware issue?
Yes, it was a 1:1 replacement at a maintenance store where they changed the screen. Shouldn't "camera" still be found under "device manager?"Was this an exact 1:1 replacement?
I would suspect a hardware issue...something not connected quite right.
A 1:1 replacement, done correctly, should have resulted in NO issues regarding software.Yes, it was a 1:1 replacement at a maintenance store where they changed the screen. Shouldn't "camera" still be found under "device manager?"