Hopefully someone has an answer to this problem, thanks. I am visiting my son and we are having a problem getting the HP lap top to connect using wireless or wired at his house but we can take it next door to neighbor and as soon as we walk in the door it works. His desktop works fine hardwired at his house. The neighbor brought his modem and router over and they tried to get the laptop to connect wireless and wired, no go. the desktop is a home built system using Asus K8N-E and the laptop is a HP Pavilion. The internet service is Road runner with unknown modem name but model U10cd18. Any ideas?? Thanks