Laptop connects to internet via router but kills connection via ONT

Oct 22, 2018
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10
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After fiddling with the network settings on my adaptor, my laptop started killing the ONT and keeping my isp account connected even when nothing was wired. I have to call my ISP after every attempt to connect my laptop to the ONT directly. I have win 10 64 bit, and my adapter seems to be a Realtek PCIe GBE family controller. I tried deleting and re-adding my drivers, but it didn't solve the issue. Ideas?
 

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