[SOLVED] Laptop crashed with BSOD ?

JeSuisEder

Honorable
Jul 15, 2016
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Hello, today i was using my bluetooth earbuds on my laptop and they were not working well, despite being connected it was not giving any sound (i was using it before and it was working), Then the youtube video stopped playing and it crashed.
This is the link to the minidump file, i'm not good with OneDrive so i don't know if it's properly shared.
https://1drv.ms/u/s!AvHU3Sfe4Vi2m18hDcFtUFwKb9BQ?e=RzHp6F
Thank you in advance.
 

Colif

Win 11 Master
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Jun 12, 2015
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ndis.sys is mentioned in dumps, it is Network driver Interface specification

Do you use Ethernet or WiFi?
your Ethernet driver is old
Jan 14 2020e2xw10x64.sysKiller PCI-E Gigabit Ethernet Controller driver http://www.killernetworking.com/
your WIFI is new
Aug 09 2021Netwtw08.sysIntel(R) Wireless Networking driver

Killer got taken over by Intel, searching for Killer Ethernet just shows Intel WIFI page, not what I want...
the newest drivers on laptop site (if its right site) is older than what you have installed now.

this is newest - https://www.intel.com/content/www/us/en/download/19779/intel-killer-performance-suite.html

but if its related to BT earbuds, the BT drivers aren't that old
Oct 08 2021ibtusb.sysIntel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)
Running this might get you newer drivers - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
 
Last edited:
Reactions: JeSuisEder

gardenman

Distinguished
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/jvmhLwnc/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:123021-11187-01.dmp (Dec 30 2021 - 18:51:28)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 7 Hour(s), 53 Min(s), and 47 Sec(s)

System: MSI GS65 Stealth
Possible system page: https://www.msi.com/Laptop/GS65-Stealth-9SX-GTX/Specification

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Reactions: JeSuisEder

Colif

Win 11 Master
Moderator
Jun 12, 2015
55,426
4,330
160,590
10,079
ndis.sys is mentioned in dumps, it is Network driver Interface specification

Do you use Ethernet or WiFi?
your Ethernet driver is old
Jan 14 2020e2xw10x64.sysKiller PCI-E Gigabit Ethernet Controller driver http://www.killernetworking.com/
your WIFI is new
Aug 09 2021Netwtw08.sysIntel(R) Wireless Networking driver

Killer got taken over by Intel, searching for Killer Ethernet just shows Intel WIFI page, not what I want...
the newest drivers on laptop site (if its right site) is older than what you have installed now.

this is newest - https://www.intel.com/content/www/us/en/download/19779/intel-killer-performance-suite.html

but if its related to BT earbuds, the BT drivers aren't that old
Oct 08 2021ibtusb.sysIntel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)
Running this might get you newer drivers - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
 
Last edited:
Reactions: JeSuisEder

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