Question Laptop crashes mid restart/shut down and during heavy games

Oct 26, 2020
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Issue started with using chrome while charging, so sudden it's like someone pulled out the power cable from a pc, followed by a cling sound in the hard drive. Now it crashes even on battery power while gaming (only noticed 3-d games) and during restart/shut down.

I think it's not a heating issue because why would it overheat mid shut down? Even if cpu overheats wouldn't it just throttle? I don't have dedicated graphics too.

I did reinstall windows, update drivers, switching rams, cleaning the dust - nothing works. Could it be a battery issue or a hard drive one? Any help is appreciated.

Specs -
hp laptop
windows 10
i5 6th gen
1tb hdd
2 GB integrated graphics
 

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