Hello, I have this problem and a friend of mine has it. To begin with we have different internet providers, different laptops, different routers. So what happens - my laptop gets a blue screen so crashes and has to be restarted, while I am restarting it the connection on every device stops but the router is working. Same happens to my friend when his laptop overheats and restarts - his router gives no connection as well. I have been wondering why it happens like this but all I can say is that my router was configured by my laptop(the one which stops the net when it crashes) and same goes for my friend. Help please