[SOLVED] Laptop display freezes and stutters after an amount of time

pewpew135

Honorable
Dec 20, 2015
49
0
10,540
Hi! I got this problem probably around last week. After using it for coding and playing games, the laptop monitor stutters and freezes but leaves a small amount of space above thats completely working. It goes like this every 30 seconds or so, with a random interval. It usually happens late at night after coding or playing, but sometimes it also happens out of nowhere. All my drivers are updated. Windows, too, is always updated. Attached are proofs of what and how it looks like.

I got:
Acer Nitro 5
I5-5300h
GTX 1660
16GB
Windows 10

https://postimg.cc/9zz7yPcN
https://postimg.cc/ygLptmGb
https://postimg.cc/1fkCk5Ws
 
Solution
UPDATE: I consulted my technician and their troubleshooting resulted to a worn-out LCD monitor. Went out and bought spare LCD monitor. I will ask them, of course, to attach the new one.

Lutfij

Titan
Moderator
The last image makes me think you're on Windows 11. BIOS updates pending on your laptop?

Might want to try and reinstall your GPU drivers. Use DDU to remove them first, then use the latest drivers found off of Nvidia's support site, install it in an elevated command, i.e, Right click installer>Run as Administrator.
 

pewpew135

Honorable
Dec 20, 2015
49
0
10,540
I really haven't updated my BIOS since I bought it back on 2020. And no, I haven't upgraded my device yet to windows 11. I'll try reinstalling drivers again but it'll take time because I'm out for now. Thanks!
 

pewpew135

Honorable
Dec 20, 2015
49
0
10,540
The last image makes me think you're on Windows 11. BIOS updates pending on your laptop?

Might want to try and reinstall your GPU drivers. Use DDU to remove them first, then use the latest drivers found off of Nvidia's support site, install it in an elevated command, i.e, Right click installer>Run as Administrator.

I used DDU to uninstall GPU drivers and install new ones. After an n amount of time since my last reply. observation was the problem still persists. To help you troubleshoot more, I have been using my laptop since around 10AM yesterday but I went AFK and let it sleep until around 4PM. It's 2AM as of now and the stuttering occurred just few mins before I post this reply. After playing Overwatch 2 for like 3 hours starting 4PM yesterday, I then proceeded to do coding from 7PM until now (2AM). I also connected my laptop to another external display, and it seems the problem is on my laptop's monitor (maybe or my Intel GPU?). The external display is currently connected to my Nvidia GPU. Attached below are more pictures of my situation.

https://postimg.cc/gallery/r8jWBj6
 

pewpew135

Honorable
Dec 20, 2015
49
0
10,540
UPDATE: few days after, problem still persists. Maybe overheating issues? I don't recall my monitor being that hot to lead to this problem. My laptop is always well-ventilated and elevated to help in airflow, Image attached is what it looks like after using the laptop around 8 hours.

https://postimg.cc/gL3d9CSz
 

pewpew135

Honorable
Dec 20, 2015
49
0
10,540
UPDATE: I consulted my technician and their troubleshooting resulted to a worn-out LCD monitor. Went out and bought spare LCD monitor. I will ask them, of course, to attach the new one.
 
Solution