Question Laptop does not boot up from first time

[khaledismail]

Hi everyone,

My laptop is behaving unusually recently. It does not boot from first time. Sometimes it takes a couple of trials till it boots. Now it takes many trials.

When I power up the laptop, I can feel the fan spinning at low speed and the power light is on but the screen is stuck on black. Nothing shows until I restart multiple times and finally the Lenovo logo appears and windows boots up normally.

My Laptop is:

         Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
                 Language: English (Regional Setting: English)
      System Manufacturer: LENOVO
             System Model: IdeaPad Z580  
                     BIOS: 5FCN95WW (type: UEFI)
                Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8050MB RAM
                Page File: 7927MB used, 4439MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: Unknown
           DxDiag Version: 10.00.18362.0001 64bit Unicode

and my graphics card information:

Card name: Intel(R) HD Graphics 4000
Card name: NVIDIA GeForce GT 635M

What could be the problem?

Thanks

 

[Lutfij]

Disconnect from the wall, remove the battery and press down on power button for 30 seconds. Reconnect to wall outlet(without battery) and backup all critical data from the laptop. You might want to recreate the installer for Windows 10 using Windows Media Creation Tools to reinstall the OS.

 

[Fix_that_Glitch]

Does this happen on both plugged in and on battery power?