Laptop Doesn't recognize M.2 SSD

AngeNoir0324

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Apr 28, 2017
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I recently put a 275GB Crutial m.2 ssd into my MSI GE72 2QC Apache, but the laptop won't recognize the Drive. I was going to migrate the OS to the drive to speed up my boot times. I did knowingly purchase the m.2 drive knowing that the MSI page said that the laptop only supported m.2 up to 256gb. Some one on this forum said I would be fine after an update of the firmware, but I also reset the Laptop before any of this (hindsight is 20/20) and don't know what to do.

Any help is really appreciated.
 
Solution


if you can see it in BIOS then it might mean it isn't formatted yet. to verify this you will have to get back into your OS. if it is windows then you will need to go into desk management and see if the drive is showing in there



I never got to transferring the OS (win 10) because I didn't know what I was doing and simply reset all data on the laptop.
 


It could be under 'sata operation'...sorry I don't have a pc that I can reboot atm. And if I did it wouldn't have your BIOS for me to look at and tell you exactly where to go.
 


You reset all data while the old drive was still in the laptop? That doesn't sound good....
 
in the UEFI, my options for boot order are Cd/dvd, USB cd/dvd, hard disk: windows boot manager (p4 hgst hts...), USB hard disk, network.

So it does see the Crucial ssd in the uefi bios, but that's about the only place i can find it, i'll keep looking
 


im currently in the bios
 


if you can see it in BIOS then it might mean it isn't formatted yet. to verify this you will have to get back into your OS. if it is windows then you will need to go into desk management and see if the drive is showing in there

 
Solution


the best way would be to image or clone the drive but depending on how old your windows install is it may be a good idea to start fresh. the problem with that may be the image or clone may end up taking up more space then your SSD has. if that was the case then you wouldn't be able to migrate over

 


you can download the media creation tool from MS website to load windows 10 on a USB stick or DVD. as long as the laptop has the windows licence key stored in the BIOS you shouldn't have any issues since you are just replacing the HDD with a new one