Hey,
I have a Lenovo IdeaPad Flex 2-14 laptop (with the hard disk upgraded to ssd) running windows 8.1 which I've bought about a year ago.
Recently my computer started to randomly freeze. The freezes are random (as far as I can tell) and doesn't occur that much (about once a day or two), but once it freezes it freezes completely (can't even move the mouse) for about 20 seconds, and then it will keep freezing in short intervals until I restart the computer.
I'm not sure whether it's a software or hardware problem, as the computer isn't old, but recently a plastic covering broke (just a small piece covering the connection between the keyboard part and the monitor part) and I didn't get to covering it again yet. That also means I'm not sure if I'm on the correct forum, please tell me if I need to ask this in another category.
Data from cpu-z: http://imgur.com/a/gi4lo
What can I do to help identify the problem and hopefully solve it?
Thanks,
Dorham
I have a Lenovo IdeaPad Flex 2-14 laptop (with the hard disk upgraded to ssd) running windows 8.1 which I've bought about a year ago.
Recently my computer started to randomly freeze. The freezes are random (as far as I can tell) and doesn't occur that much (about once a day or two), but once it freezes it freezes completely (can't even move the mouse) for about 20 seconds, and then it will keep freezing in short intervals until I restart the computer.
I'm not sure whether it's a software or hardware problem, as the computer isn't old, but recently a plastic covering broke (just a small piece covering the connection between the keyboard part and the monitor part) and I didn't get to covering it again yet. That also means I'm not sure if I'm on the correct forum, please tell me if I need to ask this in another category.
Data from cpu-z: http://imgur.com/a/gi4lo
What can I do to help identify the problem and hopefully solve it?
Thanks,
Dorham