D_Know_WD :
Hi there amsga,
I believe it would be nice to just back up your important data stored on the drive until you sort this out.
What is your OS? See if you get high disk usage under Resource Monitor.
Have you installed something recently?
Can you provide a screenshot of the SMART report? Just upload the screen to an image hosting website and post the link.
Let me know how this goes,
D_Know_WD
Sorry all for the late reply.
The OS is WIndows 10.
I do see a high disk usage on the Resource and Task Manager at 100% utilization but the throughput is like 1+ MBps.
Nothing has been installed recently to the best of my knowledge.
----------------------------------------------------------------------------
CrystalDiskInfo 7.0.4 Shizuku Edition (C) 2008-2016 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------
OS : Windows 10 [10.0 Build 14393] (x64)
Date : 2016/12/26 10:26:54
-- Controller Map ----------------------------------------------------------
+ Intel(R) 7 Series Chipset Family SATA AHCI Controller [ATA]
- ST500LM012 HN-M500MBB
- MATSHITA DVD-RAM UJ8C2 S
- Microsoft Storage Spaces Controller [SCSI]
-- Disk List ---------------------------------------------------------------
(1) ST500LM012 HN-M500MBB : 500.1 GB [0/0/0, pd1] - st
----------------------------------------------------------------------------
(1) ST500LM012 HN-M500MBB
----------------------------------------------------------------------------
Model : ST500LM012 HN-M500MBB
Firmware : 2AR10001
Serial Number : **************
Disk Size : 500.1 GB (8.4/137.4/500.1/500.1)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 6
Transfer Mode : SATA/300 | SATA/300
Power On Hours : 1023 hours
Power On Count : 969 count
Temperature : 38 C (100 F)
Health Status : Good
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 0080h [OFF]
AAM Level : FE00h [OFF]
Drive Letter : C: D:
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _51 000000000003 Read Error Rate
02 252 252 __0 000000000000 Throughput Performance
03 _91 _91 _25 000000000B2E Spin-Up Time
04 100 100 __0 0000000003D4 Start/Stop Count
05 252 252 _10 000000000000 Reallocated Sectors Count
07 252 252 _51 000000000000 Seek Error Rate
08 252 252 _15 000000000000 Seek Time Performance
09 100 100 __0 0000000003FF Power-On Hours
0A 252 252 _51 000000000000 Spin Retry Count
0C 100 100 __0 0000000003C9 Power Cycle Count
BF 100 100 __0 00000000003A G-Sense Error Rate
C0 252 252 __0 000000000000 Power-off Retract Count
C2 _62 _51 __0 0032001A0026 Temperature
C3 100 100 __0 000000000000 Hardware ECC recovered
C4 252 252 __0 000000000000 Reallocation Event Count
C5 252 252 __0 000000000000 Current Pending Sector Count
C6 252 252 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 100 __0 00000000055B Write Error Rate
DF 100 100 __0 00000000000D Load/Unload Retry Count
E1 _99 _99 __0 000000002B10 Load/Unload Cycle Count