Question Laptop hitching/freezing

Mar 14, 2021
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Hi all

I'm speaking for a friend as it is hard for him to state his exact problems and out it in words because he is not sufficient enough with IT terms

anyhow, he has been having hitching/freezing issues with his gaming laptop while playing certain games only for the past 5 months, (i only recently learned this) he has kept the system (Lenovo Legion laptop) updated and had no issues before.
all thermal cooling is still top notch, i even changed it just to be sure but with every option i've tried the issue still persists, (checking updates, checking for any malware, checking thermals, and what not more.)

only last thing on my mind would be a re-install of the system, i hope you guys have other things i could try out to see if the hitching/freezing can be stopped
 

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