Question Laptop keeps getting BSOD, tried everything possible!

Whatcorey

Honorable
Feb 1, 2014
27
0
10,530
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I bought a windows 10 laptop a year ago, everything worked fine for it for the most part. Then one day something went wrong and it blue screened. I've had multiple bluescreen issues such as memory_management issue, ntsf.sys has failed, corrupted faulty hardware, unhandled exception thread, and a few others.

So i have sent in my laptop, they recommend it needs a new motherboard, so i did that, which was 1000$! and replaced it, the issue still happened. I reformated and did system restore twice! Issue still comes back, once a week it happens!

I have no idea what to do at this point. I have wiped the drive twice, replaced the motherboard, took the computer to a shop and had it scanned, it passed the graphics card and ram test successfully. So i'm out of options now, what else can i do?

I have scanned the hard drives sfc/scan now, virus scanned, malware scanned, everything! The computer has never overheated or anything, but this stupid blue screen issue that happens once a week is driving me crazy, and im sure eventually it will destroy my computer. I'm forced at thiss point to sell it for 1000$, since i bought it for 2500$, and sunk an extra 1000$ into it...If anyone can help me fix this, please let me know.

specs

asus rog GL702VS
32 gigs of ram
i7 processor 7700hq
NVidia GeForce gtx 1070 8gb
2.8 ghz-3.8
windows 10 home
1 terabyte SSD
1 terabyte HD
75hz

Here is the most recent BSOD error it gave me.

==================================================
Dump File : 090619-8921-01.dmp
Crash Time : 9/6/2019 9:01:52 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffffc0000005
Parameter 2 : fffff801
18cd29c3
Parameter 3 : ffff97040658f118
Parameter 4 : ffff9704
0658e960
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+12979
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.18362.1 (WinBuild.160101.0800)
Processor : x64
Crash Address : Ntfs.sys+1329c3
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090619-8921-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 2,099,796
Dump File Time : 9/6/2019 9:03:14 PM
==================================================
 
Last edited:

Grobe

Distinguished
Can I ask which country you live in?

I ask because - (my eyes almost rolled out when reading this of disbeleif) - You really had to pay like 1k $ for a new motherboard ?
That should not be yours to pay, it should be covered by warranty !!!

Was there ony damages to the laptop that made it impossible to get it repaired under warranty ?
 

Whatcorey

Honorable
Feb 1, 2014
27
0
10,530
0
Can I ask which country you live in?

I ask because - (my eyes almost rolled out when reading this of disbeleif) - You really had to pay like 1k $ for a new motherboard ?
That should not be yours to pay, it should be covered by warranty !!!

Was there ony damages to the laptop that made it impossible to get it repaired under warranty ?
USA. Yes but the warranty expires after a year, and no there were no damages to the computer
 

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