laptop keeps loosing BT internet but PC is ok - both in the same room as the Hub

demunn

Reputable
Feb 7, 2015
1
0
4,510
My lap is connected to BT HUB5 as is my PC - all in the same room but my laptop keeps loosing the connection- any help would be appreciated, please?
 
Solution
Assuming your PC is not connected wirelessly, then it's evidently a wireless issue.

Try changing the wireless channel from the the factory default "Auto" to a fixed channel in the range 8 - 12.
You do that using the BT Hub Manager in any web browser.