Question Laptop kept on shutting down on its own

Kim_24

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Apr 25, 2016
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Hi! I have an Alienware m15x with a gtx 260m and is operating on a windows 7 operating system. I have been using it for almost 3 years now but recently, my laptop kept on logging off then shuts down after quite a few seconds or minutes, somrtimes it performs the same process even while on the "accounts" screen (guest,profile1,etc.)
 

Kim_24

Reputable
Apr 25, 2016
45
0
4,530
0
-additional information-

its says "unknown software exception (0xc06d007e) occured on the location 0x7799b727" in a prompt message
 

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