Laptop keyboard issue

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svs.danger

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Sep 7, 2017
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I'm using a Lenovo laptop with Windows 10 installed and this morning when I logged on my keyboard started acting up. After using a keystroke check it seems that the keyboard is simultaneously pressing a bunch of the top row number keys and a couple number pad keys as well as some random other keys across the keyboard and the touch pad won't respond.

I don't believe any of the keys are physically stuck in place as after some experimentation holding down either page down or end makes the keyboard and touch pad function normally as long as one of them are held down. When they are released the keyboard resumes pressing the other random keys again. I have tried rebooting, checking for malware and virus and everything looks clean.

Currently I am reformatting but I would like some advice of the problem persists after or if it ever arises again.
 
Solution
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
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