Question Laptop not charging ?

Sep 4, 2023
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I have a Dell XPS L502X and the battery won't charge. I suspect it is a motherboard problem now.

I have the exact same 130W power lead, from a Dell Latitude E6230. While both leads will charge the battery inside the Latitude, neither of them will charge the battery inside the XPS.

I have tried different batteries inside the XPS, and none will charge.

I have replaced the power jack inside the XPS, which didn't help.

The only thing I can think of doing is testing the battery connectors on the motherboard. Can anyone tell me how to do that?

Or is there something else that I should be testing?