- Feb 12, 2021
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Im trying to repair a Dell Latitude e6540. It has Windows 10, 16gb RAM, Intel i7 (2.7ghz base) with a 1tb ssd.
When I try to boot it, the keyboard lights up and the fan turns on, but the screen is blank and it will not proceed to the dell logo
However, if I remove a RAM stick, then try to boot it, it gives me an alert saying "system memory has changed"
F1 to continue, F2 for setup, F5 for diagnostics.
If I press f1, it boots normally to windows. If I restart, it boots normally, but if I shut down and try to turn it on, blank screen again.
The same things happen if I add in the missing RAM Stick.
So basically, I know the RAM sticks function and the CMOS battery is fine, but the only way I can get the thing to boot is by changing the amount of RAM plugged in.
Any ideas why this is happening??
When I try to boot it, the keyboard lights up and the fan turns on, but the screen is blank and it will not proceed to the dell logo
However, if I remove a RAM stick, then try to boot it, it gives me an alert saying "system memory has changed"
F1 to continue, F2 for setup, F5 for diagnostics.
If I press f1, it boots normally to windows. If I restart, it boots normally, but if I shut down and try to turn it on, blank screen again.
The same things happen if I add in the missing RAM Stick.
So basically, I know the RAM sticks function and the CMOS battery is fine, but the only way I can get the thing to boot is by changing the amount of RAM plugged in.
Any ideas why this is happening??
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