Question Laptop ONN14 Drivers

[Scarlet2015]

Hi, i need to find ONN14 GW1409U-PC sound drivers windows 10 or 11, but unlike Dell or HP they don't have any webpage (i know they are garbage but mi aunt bought it without asking first), and now i don't know what to do.
thanks for any help

 

[USAFRet]

Hi, i need to find ONN14 GW1409U-PC sound drivers windows 10 or 11, but unlike Dell or HP they don't have any webpage (i know they are garbage but mi aunt bought it without asking first), and now i don't know what to do.
thanks for any help

What OS is on it now?

This laptop?
https://www.walmart.com/ip/onn-14-l...Ram-128-SSD-1920-x-1080p-FHD-screen/649736679

The basic Windows drivers should work at producing actual sound.

 

[Scarlet2015]

What OS is on it now?

This laptop?
https://www.walmart.com/ip/onn-14-l...Ram-128-SSD-1920-x-1080p-FHD-screen/649736679

The basic Windows drivers should work at producing actual sound.

Thanks for the response, that's the weird thing, i just install a fresh copy of windows 11, and the sound driver is nowhere to be found, so i reinstall the windows 10 and the same append.
the os was downloaded from windows official page

 

[USAFRet]

Thanks for the response, that's the weird thing, i just install a fresh copy of windows 11, and the sound driver is nowhere to be found, so i reinstall the windows 10 and the same append.
the os was downloaded from windows official page

Does it actually produce audio?

 

[Scarlet2015]

Does it actually produce audio?

Before the formatting yes, now none, the sound icon has a red X

 

[Scarlet2015]

Does it actually produce audio?

ok, in theory I found the driver looking at te hardware ID of the unknown device:
ACPI\VEN_INT&DEV_3438
ACPI\INT3438
*INT3438
now it sounds but very distorted, this machine is driving me crazy....

here is an audio of the problem https://youtube.com/shorts/72rFFVgXGyg?feature=share

 

[Scarlet2015]

Does it actually produce audio?

Don't know if that information give you any ideas? if don't i think i give up, no one knows anything about this laptop

 

[Alabalcho]

Based on your screenshots (and my limited knowledhe of Spanish), you do have proper drivers installed. Do you see volume icon in the taskbar? What does Settings ->System -> Sound reports about ?

 

[Scarlet2015]

Based on your screenshots (and my limited knowledhe of Spanish), you do have proper drivers installed. Do you see volume icon in the taskbar? What does Settings ->System -> Sound reports about ?

That's the weird thing now, everything seems to be fine, but you can hear de noise of the classic windows 10 bell when you press the volume bar in this video https://youtube.com/shorts/72rFFVgXGyg?feature=share
and is completely distorted, the odd thing is that before it worked fine, it happend after the format, may be the drivers are corrupt? and if so I didn't find another place with the drivers