Question Laptop running slow after RAM upgrade

Sep 23, 2020
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Hi,

I have an Asus N550JK with one 8GB DDR3 RAM. I wanted to upgrade it to 16GB so I bought another 8GB stick.

When putting both of the sticks together, the laptop runs very slow (much slower than before). I tried only the new 8GB stick, and it's still running slow.

When trying only the old (original) 8GB stick, it's running fast (or as usual).

Is the new stick I bought defective? maybe it's not compatible with my laptop?

I upgraded my BIOS to the latest version and it didn't help.

My computer:

The RAM I bought:
https://www.amazon.de/-/en/gp/product/B07SS8MJNW

Would love to hear your insights about this.
 
Sep 23, 2020
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I can try that, but when the new one is in the first slot and the other slot is empty, it's also slow, so I don't know if putting the old one in the seconds slot will solve something.
 

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