Laptop screen wont turn on after thermal paste change

[szogunsdk]

Hi i tried changing my thermal paste on my EVGA SC15 Laptop because it was getting really hot CPU was hitting about 85-88° and GPU about 80° no thermal throttling but the fans were really loud and my room would get really how after 1 hour or playing so i changed the paste connected everything back and turned the laptop on the laptop turned on but the screen did not by the way i only had this laptop for a week and it was my first ever laptop i use my PC for everything but it is not portable should i return it and get a replacement or what because i am starting to panic here i read some comments saying that the CPU could have gotten fried or something and i immediately sent a RMA request to return it and get a replacement if i dont find some help here i will just RMA it thanks.

 

[tejayd]

Does it work with an external monitor? I wouldn't have messed with the thermal paste. But obviously to late now. Those temps are likely normal for a gaming laptop.

Edit: Just text a friend who has that same laptop (his might be a 7th gen cpu though) he said he is "pushing 90c". So I'm assuming he is right where you were.

 

[szogunsdk]

It works with DP but it goes in to repair mode and also i didnt fully connect 1 cable picture here [C:\Users\S\AppData\Local\Microsoft\Windows\INetCache\IE\RP185186\20180822_151039[1].jpg] dont know what the cable is for but the laptop runs on my main monitor thats a sign that the motherboard, CPU and GPU are not dead right.?

 

[Peter Martin]

Did you disconnect any cables when you did the thermal paste

Or connectors

 

[szogunsdk]

I had to disconnect all the cables to get access to the motherboard that was flipped up side down for some reason and i only opened the CPU and GPU when all the cables were disconnected like i said the only cable that is not fully connected it the one in the image called EDP1 that has some sort of a spring or something to hold it in place but the problem is that i cant pull the spring back and secure it.

 

[Prostar Computer]

If you're sure the connections are good and you get a display only on your external monitor, then it's probably something to do with the LCD data cable or the built-in LCD panel. Double, or triple check the connections before you return or RMA the laptop.

 

[Peter Martin]

Edp1 is your LCD cable. That’s why

 

[szogunsdk]

Yee about RMA i have all my logins on the laptop steam account windows account so can i format the m.2 ssd on my main display because i dont know if it will let me since every time i restart it it goes to automatic repair and then lets me chose restard or advanced options and that EDP1 cable is the only cable that i am not able to connect because of that metal bar that needs to be put back to hold the cable since the cable is lose without that i can just slide it out with 1 finder and i think that this is the display cable and that may be the reason i just dont know how to put it back in place without braking anything on the motherboard.

 

[Peter Martin]

That cable you can’t hook up is the cable to your display and I answered it already

Google edp1 and tell me what comes up

 

[szogunsdk]

Embedded Displayport from what i know so this cable has been causing me all this trouble.

 

[Peter Martin]

Yeah

 

[szogunsdk]

Any ideas on how do i put the metal bar back in place without damaging anything?

 

[Peter Martin]

I can’t see it so I can’t say if I were you I would take it to a repair technician

Would just be a labor cost. Geek squad might even be able to do it

 

[szogunsdk]

C:\Users\S\AppData\Local\Microsoft\Windows\INetCache\IE\RP185186\20180822_151039[1].jpg This is the picture of it.

 

[Peter Martin]

Hey I had a thought you could look it up on YouTube for that make and model and see if anybody shows how to do it and try to follow the tutorial if you’re brave enough

 

[szogunsdk]

There are no tear down videos there are hardly any videos about this laptop since its the first laptop that EVGA has ever made along side the EVGA SC17 i could only find a tear down pictures of it on EVGA forum but no videos or pictures of how to put it back together.

 

[Peter Martin]

How about this hack

https://youtu.be/k6Du4hd8MOU

I would take to repair before you break it unLess you want to buy a new laptop

 

[szogunsdk]

Guys do you know any ways to format a m.2 SSD i am trying to do it on the external monitor but after its 90% done it restards a couple of times and goes back to automatic repair mode.

 

[Prostar Computer]

Use a Win 10 USB drive if you can't use the built-in Reset feature.

https://www.microsoft.com/en-us/software-download/windows10