Question Laptop shutdown after I plugged in a mains-powered USB Hub, and now laptop's USB ports won't work ?

le721

Commendable
Oct 29, 2019
17
1
1,515
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Hello, I plugged a mains-powered USB Hub in to my laptop and the laptop immediately shutdown. After starting the laptop again, the two usb 2.0 ports on the right side stopped working, they don't provide power and nothing I connect to them works. Did I kill the usb ports on my Laptop??
If so, what should I do? Is it replaceable ?
 

le721

Commendable
Oct 29, 2019
17
1
1,515
0
sound like it


possible. depend on what got fry
I tried resetting the BIOS, the CMOS Battery, nothing worked.
I forgot to mention that the USB 3.0 and USB-C ports work fine, and when I connected the USB Hub, I was trying to use it with an Power supply, but used the wrong one which is 12V 0.5a

I'm going to take it to a repair shop and ask them what they think
Hope it is possible to repair


 

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