Laptop shutdown on linux but not on windows

MEMOBOOS

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Aug 22, 2015
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I have been trying to install ubuntu, mint and fedora but my laptop always shutdown during the installation when the charger is plugged in. When running on battery it stays awake for longer periods but eventually it shutdown too.

Microsoft windows runs fine on my laptop when the charger is plugged in, it only happens with any linux distribution.

Is it a problem with the hardware? What could it be?

Note: i always get the acpi errors at startup.

Note: i opened the laptop yesterday and i cleaned the dust but i'm still facing the problem. It has nothing to do with overheating.

Here is a video showing the problem

https://youtu.be/12ltjoQ1z7I

laptop: hp 250 g4
Processor: i3 4005u
Memory: 4 gb ram
Video card: R5 330m 2 gb
 

MEMOBOOS

Reputable
Aug 22, 2015
12
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4,510
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I believe the sound at the end of the video is the sound of my hdd. Could it be a bad sector? Any why would it just turn off once the charger is plugged in meanwhile on the battery it stays some time!
 

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