Mattkatt

Prominent
Dec 13, 2020
9
0
520
So I have a Zephyrus s17 (GX701GWR) which is not in warranty anymore. Today the speakers did not work anymore, although the system detects them and says that they are working fine. I opened the laptop up to clean it and before screwing it back in I turned it on and the sound waas working, so I thought the problem was fixed. As soon as I screwed it back together and turned it on the sound was gone again. I tried reinstalling the drivers, windows, updaing everything with no success. What could be the problem? The speakers have been working perfectly fine until now. I will also say that the headphones are working fine, its just the speakers themselves that are faulty.
 

Mattkatt

Prominent
Dec 13, 2020
9
0
520
Thanks for the reply! The speaker pins are soldered to the motherboard, and, I'm 100% sure that's not the problem, because I found out something new. If I remove the battery and the AC, release the static by holding the power button for 30s, then power it back on the speakers work. If I restart the laptop they stop working and I have to do the same procedure before using them again. My battery is also faulty (doesn't hold charge, just shuts off when unplugged). Could that be the cause?