Laptop taking too long to restart after Intel driver udate

galzrul

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Mar 13, 2014
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I have a lenovo S410P, and my laptop was facing problems with Photoshop saying something related to Intel stopped working. So I decided to update my drivers. First, I updated my Nvidia Geforce driver (I forgot the specifications and used the driver autodetect program). Then, I updated the Intel one by also using their autodetect utility thing. Mine is Intel Core i7 4500U (checked from PC info) if I am not mistaken. After a successful update, they told me to restart my laptop which i did.

And that was 2 hours ago. It is now still stuck at the 'restarting' screen. Is the restart suppose to be this long (or longer) or is my laptop just simply stuck? Also how do I fix this? I'm afraid to reboot manually by pressing the power button to prevent losing all my data or messing with the OS.

Btw I am using windows 8 64 bit.

Thank you so much! Quick replies wuld be appreciated.
 
Solution
No it shouldn't take that long..... the message you received "intel stopped working" most likely was referring to Intel integrated Graphics drivers, so the drivers you just updated might be causing some conflict with your nvidia graphics drivers.

At this point you're forced to make a hard reset, so yes.... you will lose any data you didn't save prior to the restart (say a word document you had open and didn't save it before applying the restart).

The OS may or may not get messed up, it already is hence it's not restarting, but most likely the problem will get fixed with the hard reset, else if you run into any problems post it to see what to do.

Bottom line is, do a hard reset for now, then see if the driver update helps with the...
No it shouldn't take that long..... the message you received "intel stopped working" most likely was referring to Intel integrated Graphics drivers, so the drivers you just updated might be causing some conflict with your nvidia graphics drivers.

At this point you're forced to make a hard reset, so yes.... you will lose any data you didn't save prior to the restart (say a word document you had open and didn't save it before applying the restart).

The OS may or may not get messed up, it already is hence it's not restarting, but most likely the problem will get fixed with the hard reset, else if you run into any problems post it to see what to do.

Bottom line is, do a hard reset for now, then see if the driver update helps with the intel graphics drivers crashing or not.
 
Solution
Okay so I rebooted the laptop by pressing the power button, it was stuck in an updating and restart loop at first, but in the end it went back to normal.

Thanks for your answer!