Laptop Touch-pad Issues

Antcx

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Nov 28, 2015
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I recently purchased a HP Elitebook 8460p which came with window 7 pre-installed onto it. I upgraded to windows 10 and for the first few days there were no problems then all of a sudden the touch-pad started having issues.

So upon start up it works fine then after a random amount of time (usually between 5-mins) I can still move the mouse cursor but right click stops working and I am unable to open any icons around the edge of the screen e.g. Google chrome tabs, program short cuts, notifications menu. In this situation the first thing I tried was opening task manager via the keyboard short-cut but with it open I am unable to select any processes.

When I plug an external mouse it it works with minor bugs (a similar thing happens as with the touch pad but if I right click then left click it seems to allow me to access the icons and tabs etc.).

I looked around for solutions and have tried:
Reset via windows recovery
Downgrade to earlier win 10 version
Romplete reinstall of windows 10 from usb boot drive
Un-install of synaptic driver (though even with the setting changed to not update it still does)
Running some sort of app fix in power-shell with admin privileges ( Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} )

Thanks for reading and I would really appreciate some help with this as I have essays to write and its really distracting aha.
 
According to your product's support page the maximum OS support given by your drivers are from Windows XP upto Windows 8.1. Now did you try installing drivers you initially had on your installation of Windows 10?

I'd suggest downloading all the drivers flagged with support for Windows 7/8/8.1 and then install them on your copy of Windows 10 via compatibility mode.

Right click installer>Properties>Compatibility tab>Windows 7/8 [from drop down menu]

N.B: There is a BIOS update available F.61 Rev.A which you should do prior to updating your drivers.

Is it possible for you to pass on your system specs? Its mentioned that your unit comes with an AMD GPU, if so then you're best served downloading drivers for your AMD card from here and install following this procedure.

Its actually a better idea to perform a clean install of Windows 10.
 

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