laptop troubleshooting help!

ririx4268

Commendable
Oct 9, 2018
19
0
1,510
my laptop has froze for the first time ever browsing 9gag,
it Completley froze.
nothing worked, it wasnt an unresponsive program.
even holding the power button for 10-30-60 seconds didnt do the trick,
i had to poke the force shutdown button through the hole on the back,
im pretty sure its just a malfunction that can easily be outdone for now,
i know it isnt thermal related,
i hope for a list of troubleshooting steps and operations to do/keep a note of that could help me prevent this from getting worse if possible.
help is appreciated!
also i have just booted the laptop again, after leaving it shut for 5 minutes, it was pretty derpy, so i made a full shut down and boot, and it is working fine again, so i can run any troubleshooting of any kind.