Laptop Turns off all ports after inactivity of 30 mins

BigDave77

Reputable
Aug 27, 2014
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4,510
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My newish, Dell laptop (SSD and all the bells and whistles) is being a lemon.

I walk away from the laptop, 30 mins (or more sometimes), and when I get back I can see that my software bitlock is off, my wireless mouse will not move, my wireless keyboard is unresponsive, and my LAN port is off (no internet access). My monitor is still on, though, and sound still plays through the headphones. I have to reboot the computer to get this to go away.

I don't think it's my power plan settings, as everything is set on Max or "do not turn off". Pic Related:




This started yesterday, 14 May 2018, and I did not recently update Windows 10 on the laptop. In fact, I haven't installed anything on this computer that I use every day for about a month.

 

wpgwpg

Honorable
What are your sleep and hibernate settings? It sounds like your laptop may be going into one of these states and having a problem coming back out. If so, I'd try turning those options off and see what happens.
 

BigDave77

Reputable
Aug 27, 2014
16
0
4,510
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Sleep/hibernate/turnoff/screen shut off setting is never.
 

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