Laptop Turns off all ports after inactivity of 30 mins

BigDave77

Reputable
Aug 27, 2014
16
0
4,510
My newish, Dell laptop (SSD and all the bells and whistles) is being a lemon.

I walk away from the laptop, 30 mins (or more sometimes), and when I get back I can see that my software bitlock is off, my wireless mouse will not move, my wireless keyboard is unresponsive, and my LAN port is off (no internet access). My monitor is still on, though, and sound still plays through the headphones. I have to reboot the computer to get this to go away.

I don't think it's my power plan settings, as everything is set on Max or "do not turn off". Pic Related:

CXqk-.png



This started yesterday, 14 May 2018, and I did not recently update Windows 10 on the laptop. In fact, I haven't installed anything on this computer that I use every day for about a month.

 

BigDave77

Reputable
Aug 27, 2014
16
0
4,510


Sleep/hibernate/turnoff/screen shut off setting is never.