Question laptop unbearably low fps in games , used to be great, unplugged cpu??

[zG Edge]

ive tried many things with my laptop to try and get it running back to how it used to be, right now im getting around 4-20 frames per second on low graphics on games like league of legends, when i used to get 60+ with games such as witcher 3, a massive difference.

while doing a factory reset today i decided to try a new program called driver easy to make installing my drivers fast and hopefully better because i thought maybe i had some bad drivers installed.

i came across 24 updates , 1 uninstalled and 2 unplugged. one of these unplugged drivers is

Intel(R) Xenon(R)R processor E3- 1200 v3/4th Gen Core processor PCE Express x16 Controller - 0CO1

ive never put in a new processor, does this mean that my cpu is not sitting right or unplugged ( thought common sense tells me thats not possible being unplugged, but ive been wrong before)

 

[13thmonkey]

can you share a picture of your device manager with the CPU section expanded please. And yes you are right teh CPU is not unplugged physically.

 

[zG Edge]

dont really know how else to post pics other than imgur sorry

https://imgur.com/Myu9mhJ

 

[13thmonkey]

so that looks right. Next question idle and load temps and actual clock speeds.

 

[zG Edge]

any program i would use to check those? and i might have to get back to you, just reset the computer dont have any games downloaded

 

[zG Edge]

https://imgur.com/5C4A7wM

here is the idle clock speed i think? lol

 

[zG Edge]

https://imgur.com/Cm4sEV6

 

[zG Edge]

https://imgur.com/YK6OF0T

here we go, this is a more detailed picture, left this running while i played a game and it looks as if it hit the 99% on my cpu cores

 

[13thmonkey]

But was that 99%of 0.8 ghz or 2.4?

 

[zG Edge]

looks like .8, i havnt noticed the cpu ever going above .8 could that be my problem?

Edit; yes computer is starting to lag a bit right now with cpu cores at 99%, and it is still at .8 ghz

 

[13thmonkey]

i'd say so, it's sitting at idle speeds all of the time. Change the power plan to max perf and see if that changes anything, check that the max cpu setting is 100% in it too (under the advanced setting).

 

[zG Edge]

i'd say so, it's sitting at idle speeds all of the time. Change the power plan to max perf and see if that changes anything, check that the max cpu setting is 100% in it too (under the advanced setting).

https://imgur.com/iApOk76

this is what i had it set to already

 

[13thmonkey]

change power plan and change it back again.

 

[zG Edge]

does not seem to have affected it

 

[13thmonkey]

Well that's the cause of the perf. The question is what's causing it, it's not temp. That's fine, because it's only idling. Are you using the proper power adaptor? Proper battery?

 

[zG Edge]

https://imgur.com/R3ebqWH

ok holy crap i think i found the problem, computer is lightning fast after removing the internal battery, so if my battery is not in the computer it works fine, faulty battery?

 

[zG Edge]

also on a side note it is now not going below like 3.3ghz even when idle, i obviously dont want to keep it there all the time just when playing games, how would i reduce it so its not overclocked at all times?

and cpu is hovering 60--63C not sure if thats acceptable

 

[zG Edge]

https://imgur.com/uF194FI

turned down the sliders for frequency and turbo on this program and its backed down a bit, thanks for pointing out battery

 

[zG Edge]

also now my temps are getting to 83 on my cores during a high tensity game

 

[zG Edge]

Well that's the cause of the perf. The question is what's causing it, it's not temp. That's fine, because it's only idling. Are you using the proper power adaptor? Proper battery?

well it started happening again but i downloaded throttlestopper, now if i run that after starting up it gets rid of the blovk, some sort of heat prevention system kicks in always for me, not sure why or how to stop that ive tried everything else. thanks for all your help

 

[13thmonkey]

Go through bios with a fine tooth comb.

 

[Third-Eye]

What is the Model of the Laptop? You might just need to update some drivers from the manufactures driver download page. The Windows 10 factory restore may be using generic drivers or old versions of drivers until it finishes updates for other things before downloading the newest signed drivers for chipset and video drivers.