Laptop will not boot with keyboard ribbon plugged in.

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09jblatz

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Dec 2, 2015
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4,510
After some trial and error I found that the laptop I was working on would not boot as long as the keyboard ribbon was plugged into the motherboard. The laptop lights will come on for only a split second and then loses power when the keyboard is installed. I'm assuming it's the connection on the motherboard but I don't have a second keyboard to test. I'm repairing this for a friend and would hate to have them buy a mobo and it be the keyboard, or the other way around. Does anyone have any suggestion for me? On a side note, It was freezing really bad for him so I reinstalled windows 8.1 and drivers. I woke up and it was off, I assumed it had went into sleep mode. I packed it up and brought it to work to install programs while I'm standing around. Upon arriving at work, I plug in the laptop and it wont boot. Any suggestion?
 
Solution
Hi,

I actually had the same problem with yours, what I just did is to replace the keyboard and that fixed the problem. I had to use an external keyboard (USB) when waiting for the replacement and it also worked great.

09jblatz

Reputable
Dec 2, 2015
2
0
4,510


Thanks for the reply, the keyboard is on the way! :D
 
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